MatterMore Trust

How we handle people data

We replace identities with codes on arrival. You hold the key. Reports never single anyone out.

Minimum group size

Reports are aggregate by default. No result is shown for a group below the minimum size, and you can set your own minimum. The floor holds across every filter and drill-down, so nobody can back out a small group by combining or subtracting cuts.

Default5

Pseudonymization

Names, emails and employee IDs become codes in memory at ingestion, and only hashed values reach storage. You hold the lookup table and hashing key, so re-identification happens only on your side. We treat pseudonymized data as personal data under GDPR. Customer-side hashing keeps direct identifiers inside your environment.

DefaultHashed in our pipeline at ingestion
What you can changeYou can hash inside your own environment before anything leaves, so no direct identifier ever reaches us

Data states

Where each state lives and who can see it.

Data stateWhere it livesWho can see it
NamedYour HR and recruiting systemsYou only
PseudonymizedMatterMore's single-tenant warehouseNamed MatterMore engineers and named people analytics users on your side
Aggregated (groups of five or more)Your warehouse and reportsManagers and HR partners, by role
Re-identifiedInside your environment onlyPeople you authorize, at your request

Excluded employees (opt-out)

You can exclude any employee from analysis.

DefaultNo one is excluded
What you can changeYou can leave an employee out of the HR file you share, or name them to us

Individual-level views

We enable individual-level views only at your request, for decisions you own, such as retention planning. Those views are re-identified inside your environment by people you authorize.

DefaultOff
What you can changeOn at your written request, re-identified inside your environment

Data sources

We collect only the data the work needs, from the fields on a data inventory you approve. Collaboration sources, if you add them, are metadata only.

DefaultThe approved inventory only
What you can changeCollaboration and badge metadata stay off until your DPIA and consultation are done

Data retention

We keep your data for the engagement and delete it within 30 days after it ends. Backups roll off on their normal schedule.

DefaultKept for the engagement and deleted within 30 days after it ends
What you can changeYou can set a shorter period

Employee notice

We supply a plain-language employee notice for you to share before any data flows. It covers what we collect, why, who sees it and how long we keep it.

DefaultWe supply the notice
What you can changeYou share it with employees before any data flows

Audit logs

Ingestion, pseudonymization and warehouse access are logged.

DefaultLogged
What you can changeLogs are available on request

Role-based access

RoleSees
ManagersAggregates for their own organization
HR business partnersTheir client groups
Named people analytics usersPseudonymized row-level data

Access is role-based. Row-level security is enforced where the data lives and mapped to your org hierarchy. Ingestion, pseudonymization and warehouse access are logged, and logs are available on request.

What we never collect or do

  • No special-category data. That means health, ethnicity, religion, union membership and similar.
  • No message, email or document content
  • No sharing of your warehouse. Your data sits in a dedicated single-tenant warehouse and is never co-mingled with other customers' data.