MatterMore Trust

Documents

The documents we share with customers, and how to get each one.

Customer documents

DocumentWhat it isHow to get it
Security documentationOur security policies and controlsOn request
Data processing agreementOur DPA, with the EU Standard Contractual Clauses (Module 2) and the UK AddendumOn request
Sub-processor listOur current sub-processorsmattermore.ai/sub-processors
Data flow and architecture diagramsWhere your data comes from, how it moves and how the system is builtOn request, for your DPIA and consultation
Field-level data inventoryEvery field we receive, which you approveOn request, for your DPIA and consultation
Employee notice templateA plain-language notice for you to share with employeesWe supply it before any data flows
Model documentationPurpose, inputs, known limits and guidance for human oversight, for each modelOn request